One on One Coaching Subjects
Communication Skills:
Recognizing Your Behavioral Style & How You Relate & Respond to Others
Understanding Power, Influence & Authority & Developing Your Leadership Philosophy
Setting Expectations & Practicing Delegation with an Employee
Managing to Motivate Employees
Disciplining Employees & Giving Feedback (Correction, Warnings or Reprimands)
Techniques for Dealing with Employee Pushback or Resistance
Resolving Conflict With & Between Employees
Managing the Power of Perceptions or Mis-Perceptions
Developing & Practicing Emotional Intelligence
Improving Your Recruiting, Interviewing and Hiring Skills
Leading Meetings & Improving Group Communication Skills
Developing & Practicing Emotional Intelligence
Organizational Skills:
Task-Orientation & Time Management
Change-Orientation & Navigating Change Curves
Problem Solving & Decision Making Skills & Techniques




Recognizing, Relating & Responding
to Four Behavioral Styles (DISC)
Overview:
The DISC Approach to Behavioral Styles has become one of the most widely used assessment and training tools in America. Like other important tools, including Myers-Briggs (MBTI) and the Kolbe A Index, DISC has its own unique place in helping to develop skills for communication, cooperation and collaboration between your employees and with your clients, customers and public. DISC identifies the behavioral characteristics of Dominant, Interactive, Supportive and Cautious styles and shows individuals how to better relate to each style for communication purposes and to respond to each style for management, negotiation, collaboration and customer service objectives.
Outline:
I.
The Behavioral Style Assessment
- Taking the DISC Assessment
- Understanding the DISC Assessment
- Putting the DISC Assessment to Work for You
II.
Recognizing & Relating to the Four Behavioral Styles
- Cautious


III.
Responding to Four Styles
- Responding to Issues of People Orientation
- Responding to Issues of Task Orientation
- Responding to Issues of Change Orientation
Objectives:
Upon completion of this session participants will be able to:
- Identify their behavioral style and typical characteristics 

associated with that style
- Recognize traits in all four behavioral styles
- Name ways to best relate to each style
- Cite ways to respond to task, people and change challenges with four styles