Stepping Up to Leadership!
A Guide for Developing Relationships,
Achieving Results & Navigating Change
Richard L. Drinon
Copyright © 2009 by Richard L. Drinon
All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, write to the publisher, addressed “Attention: Permissions Coordinator,” at the address below:
Drinon & Associates, Inc.
P.O. Box 67603
Topeka, KS 66604
Telephone: 785-273-5300
info@drinonandassociates.com
Contents
Preface
Introduction: Stepping Up to Leadership
Part I. Developing Your Leadership Philosophy & Style
1. Defining Leadership & Communication
Defining Leadership & Communication2. Leadership Styles & Schools of Thought
Leadership Styles & Schools of Thought 3. Creating Your Unique Leadership Philosophy
Creating Your Unique Leadership Philosophy 4. Establishing Authority with Followers
Establishing Authority with Followers5. Identifying Four Pillars of Leadership
Identifying Four Pillars of Leadership6. Practicing Three Continuous Leadership Actions
Practicing Three Continuous Leadership ActionsPart II. Developing Relationships
7. The Scope, Complexity and Uncertainty of Communication
The Scope, Complexity and Uncertainty of Communication8. Making Favorable First Impressions
Making Favorable First Impressions9. Practicing Effective Human Relations Skills
Practicing Effective Human Relations Skills10.Recognizing & Relating to Four Behavioral Styles
Recognizing & Relating to Four Behavioral Styles11.Leading in a Diverse Organization
Leading in a Diverse Organization12.Resolving Conflict
Resolving Conflict 13.Leading Groups & Making Presentations
Leading Groups & Making Presentations14.Ethics, Credibility & Trust
Ethics, Credibility & Trust 15.Crisis Management & Damage Control
Crisis Management & Damage Control 16.Dealing with Harmful Misperceptions
Dealing with Harmful Misperceptions17.Other Rapport Considerations
Other Rapport ConsiderationsPart III. Achieving Results
18.Once Upon A Time
Once Upon A Time19.Planning Intelligently & Living Intuitively
Planning Intelligently & Living Intuitively20.Completing Tasks
Completing Tasks21.Staying Focused While Being Flexible
Staying Focused While Being Flexible22.Balancing Focus & Multitasking
Balancing Focus & Multitasking23.Managing Issues of Speed, Stress & Burnout
Managing Issues of Speed, Stress & Burnout24.Getting Results Through Others: Coaching Skills
Getting Results Through Others: Coaching Skills25. Setting Expectations & Practicing Delegation
26. Creating Motivation
27. Conducting Evaluations
28. Giving Correction, Discipline, Warnings & Reprimands
Part IV. Navigating Change
29.Navigating Change Curves
Navigating Change Curves30.Five Key Questions About Your Organization
Five Key Questions About Your Organization31.Visioning
Visioning32.Strategic Planning
Strategic Planning33.Problem Solving & Decision Making
Problem Solving & Decision Making34.Promoting Organizational Change
Promoting Organizational ChangePart V. Continuing Leadership Development
35.Personal, Professional and Public Considerations
Personal, Professional and Public Considerations36.Planning to Grow, Develop & Improve
Planning to Grow, Develop & Improve 37.Final Notes
Final NotesReferences
Rich's Entire Book Is Coming Soon!
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