Stage One: Small Group Sessions

Help your leadership team develop relationship, task & change management skills. Training includes the following 90-minute modules. 

Recommended for Leaders

1. Developing Your Leadership Philosophy & Style

• Comparing Leadership Concepts
  

• Using Power, Leverage, Influence & Authority
  

• Recognizing Follower Types
  

2. Ethics in Action: Credibility, Trust & Reputation

• Examining Ethical Principles, Rules & Actions
  

• Making Ethical Decisions & Choices
  

• Building Credibility, Trust & Reputation   
  

3. Building Relationships

• Connecting, Communicating & Collaborating
  

• Recognizing Power, Process & People Types  
  

• Relating to Power, Process & People Types
  

4. Achiveing Results  

• The Truth About Focus vs. Multitasking
  

• Practicing Order, Priority, Time & Place Skills
  

• Developing Your Intuitive Capacity 
  

5. Navigating Change 

• Understanding Change Curves
  

• Developing Your Change Management Strategy
  

• Promoting & Facilitating Organizational Change
  

6. Managing the Power of Leadership Perceptions

• You Are Always Making an Impression
  

• Making a Favorable First Impression
  

• How to Deal with Costly or Harmful Misperceptions
  

Recommended for Managers

1. Setting Expectations & Practicing Delegation 

• Identifying Basic and Advanced Expectations
  

• Conveying Expectations Through Learning Styles
  

• Practicing Effective Delegation
  

2. Managing to Motivate 

• Understanding Motivational Concepts
  

• Recognizing Follower Values
  

• Examining Motivational Issues w/ Four Generations
  

3. Disciplining Employees & Giving Feedback

• Conducting an Evaluation or Feedback Meeting
  

• Giving Correction, Warnings or Reprimands
  

• Techniques for Dealing with Employee Reactions
  

4. Managing Conflict 

• Recognizing Conflict Management Styles
  

• Practicing Conflict Management Strategies
  

• Reaching Resolution
  

5. Leading Meetings & Group Communication

• Planning Your Meeting
  

• Dealing with Control & Consensus Issues
  

• Developing & Presenting Your Information
  

6. Problem Solving & Decision Making Skills

• Subjective, Objective & Intuitive Problem Solving
  

• Avoiding Decision Making Pitfalls
  

• Applying a Practical Group Process 
  

Stage Two: One on One Coaching

Personal Coach – On-Camera Role Playing Sessions

The Personal Coach program picks up where classroom sessions leave off.  The program requires two one-hour coaching sessions with each individual.  These sessions can also be conducted with groups of managers who are comfortable working with each other in an environment where vulnerability is required and learning is the focus.    

Through on-camera role playing, with an experienced coach, each participant has the opportunity to practice communicating important messages to challenging employees. The employee is played by the coach.  The participant and coach then review the performance, prepare changes and repeat the process.  The Personal Coach program is designed to help participants “see and hear” what they are doing in terms of verbal, vocal and non-verbal performance, and quickly make improvements. The program also serves to point out and reinforce things the management professional is already doing well.

The program includes these steps:

 

A. Group Preparation Assignments  

B. On-Camera Role Playing

C. Performance Review

D. Performance Critique

E. Performance Improvement

F. Follow Up Report

Leadership &

Management