Training for Leaders & Managers

Help your leadership team develop competence in relationship, results, change and decision making skills. Training includes the following 90-minute modules. 

Stage One: Small Group Sessions

1. Refining Your Leadership Philosophy & Style

• Recognizing & Comparing Leadership Concepts
  

• Identifying Five Follower Types & Challenges
  

• Developing Influence & Authority with Followers
  

2. Understanding Ethics, Credibility & Trust

• Examining Ethical Principles
  

• Making Ethical Decisions & Choices
  

• Building Credibility, Trust & Reputation   
  

3. Building Relationships

• Connecting, Communicating & Collaborating
  

• Recognizing Power, Process & People Types  
  

• Relating to Power, Process & People Types
  

4. Achieving Results  

• Balancing Focus vs. Multitasking
  

• Managing Order, Priority, Time & Place
  

• Developing Your Intuitive Abilities 
  

5. Navigating Change 

• Understanding Change Curves
  

• Developing Your Change Management Strategy
  

• Promoting & Facilitating Organizational Change
  

6. Solving Problems & Making Decisions 

• Practicing Subjective & Intuitive Problem Solving
  

• Practicing Objective Decision Making
  

• Applying an Ideal Group Process 
  

7. Managing Impressions, Image & Misperceptions

• Making a Favorable First Impression
  

• Projecting a Professional Image
  

• How to Change Costly or Harmful Misperceptions
  

8. Developing Your Persuasive Abilities

• Examining Persuasion vs. Coercion & Manipulation
  

• Recognizing the Elements of Persuasion
  

• Building & Making Your Persuasive Case w/ Others
  

9. Communicating Expectations, Praise & Correction

• Setting Expectations
  

• Giving Praise & Affirmation
  

• Conveying Correction & Consequences
  

10. Enhancing Follower Motivation 

• Understanding Motivational Concepts
  

• Recognizing Follower Values & Motives
  

• Examining Motivational Issues w/ Four Generations
  

11. Managing Conflict 

• Recognizing Conflict Management Styles
  

• Practicing Conflict Management Strategies
  

• Reaching Resolution
  

12. Leading Meetings & Group Communication

• Planning Your Meeting
  

• Dealing with Control & Consensus Issues
  

• Developing & Presenting Your Information
  

13. Managing Workplace Diversity & Generations

• Recognizing Bottom Line Diversity Issues
  

• Examining Diversity & Sensitivity Challenges 
  

• Managing Generations in Today's Workplace
  

Stage Two: On-Camera Situational Practice

On-camera situational practice picks up where most classroom sessions leave off.  This coaching requires two one-hour sessions with each individual.  These sessions can also be conducted with groups of managers who are comfortable working with each other in an environment where vulnerability is required and learning is the focus.    

Through on-camera role playing, with an experienced coach, each participant has the opportunity to practice communicating important messages to challenging employees. The participant and coach then review the performance, prepare changes and repeat the process. 

On-camera situational practice is designed to help participants “see and hear” what they are doing in terms of verbal, vocal and non-verbal performance, and quickly make improvements. The coaching also serves to point out and reinforce things the management professional is already doing well.

Leadership &

Management