“Rich is an innovative and creative business consultant that has provided outstanding executive level training to BRB Contractors, Inc. BRB Contractors is a heavy construction general contractor with $75-100 Million in revenue per year. Rich has taken our key executives through a series of classes and practical applications. His training has given our key personnel and future leaders the necessary management tools and techniques allowing them to increase their span of control and most importantly increase our Company's profitablility.” Dan Welch, H.R. Director, BRB Contractors
“My supportive style of management works well most of the time. But, like most leaders, I have some followers who do not always comply with my directions. Working with Rich helped me improve my level of assertiveness in managing people. It is vital to be both supportive and assertive in a position where you manage many people with different personalities.” Scott Rowland, Vice President, TFMComm, Inc.
“As a small business that is highly focused on growth, sales are vital to our success. Rich provided one on one coaching for both me and my two sales reps. From Rich’s sessions we learned more about the sales process, including what to say to new prospects and how to get more organized in our sales efforts. He also helped me understand how to better coach each of my two sales team members.” Athan Thompson, Owner, Athan’s Services
"For the past two years we have used Rich Drinon’s sales training for our inside and outside sales teams. He has shown great skill at helping our salespeople with high priced, complex and sophisticated banking software products." Veronica Wooten, EVP/COO, Suntell
"Rich Drinon provided customer service training for our entire staff: managers. service reps and operations team members. At Jayhawk File Express customer service is an attitude not a department. Rich coached us on Power-Process-People oriented types, how to define expectations, and how to recognize learning styles. His presentations were fun, interesting and useful for our staff. Our time and effort were well spent; Rich's level of training was a good match for our high standards of quality service." Melanie Kitchner, Administrative Manager, Jayhawk File Express
“Rich Drinon trained the sales staffs at WIBW Radio and TV in the late 1980’s and early ‘90s. What I remember best is how much we all benefited from his Personal Coach Video Sessions. You don’t know what you’re doing--right or wrong--until you see it. Anyone can video tape themselves, but Rich’s expertise, experience and vast knowledge of the entire selling process allows him to coach and teach things that others might have missed. I had reached a plateau in my sales career before meeting Rich Drinon. His unique training systems helped boost me to a higher level." -Dan Lindquist, Director of Sales and Client Marketing Services, WIBW Radio Group
"I was looking for someone that could provide a 'sales boot camp' in a day and half session to address our pain points in achieving our sales goals in this tough economy. Rich was able to lead the sessions and hit all the right notes and we are now energized and ready to go out and start using his techniques to improve sales.” Duane Lankard, CEO, Suntell
“Thank you for taking the “time” to present on Time Management at Western Resources. A couple people commented that they could have listened much longer, and that your presentation was the best time management session they’d ever heard. Again, much Thanks!!” Lanell Blubaugh, Western Resources Wellness Center
"Rich, you did a magnificent job! We heard lots of really positive comments about your presentation style and the message you brought our attendees. Thanks for helping make our convention a resounding success," David Miller, P.D. Executive Director, Maryland Pharmacists Association
"YOU WERE GREAT! I found your seminar overwhelmingly relevant. You've a gift for taking reams of research and presenting it in a practical and pleasant manner," Mike MacLaren, Executive Director, Michigan Press Association
“Your presentation at our Staff and Board Planning Conference received great reviews. The knowledge and experience you shared concerning customer service helped make our meeting a huge success. Thanks for your presentation and participation.” Sharon Dreher, Human Resources Manager, Midwest Energy, Inc.
"You received excellent reviews from our spring conference attendees. Some of the comments: "Rich Drinon was excellent …Please bring him back…Very enjoyable," Donieta Ross, Director of Education, Indiana Association of Homes for the Aging.
"The seminar was up-to-date, educational and resourceful as well as being geared towards the audience. We need more upbeat instructors like yourself," Eugene Guilford, President, Maine Oil Dealers Association
"I have arranged several programs for the same group and I don't think I have ever heard them so responsive or enthusiastic!" Lori Austin, V.P., Petroleum Marketers Association of Wisconsin
"You did it again! If our annual meeting were the Olympics, you would get a gold medal," Karen Thatcher, Associate Director, Kansas Pharmacists Association
"We have received a record number of calls on the quality of our program, and your presentation was high on the list of complimentary remarks," Catherine Ullett, Executive Director, New Mexico Press Association
I really enjoyed Rich's Time Management presentation. The session took a fresh look at applying time saving techniques to everyday life, whether it be business or personal. His program was easy to understand. I have already implemented the concepts into my daily routine at work. I would be happy to have his speak to our organization again. Crystal Shurtz Topeka Insurance Professionals (NAIW, National Association of Insurance Women.)
“Thanks for a job well done. Your presentation to the Joint Field Staff Meeting of Kansas Farm Bureau was appreciated by all staff members in attendance. Rich, I believe you really hit the mark with the burnout portion of your presentation. Several colleagues spoke with me and indicated how much they enjoyed and benefited from that portion of the morning program.” Larry Cline, Member Services Director, Kansas Farm Bureau.
Testimonials
